Phuket · Thailand

Structured Thinking
for Your Business

Hexenmark works with small business owners and leadership teams on brand positioning, customer experience, and service design — practical, session-based engagements that produce documents you own.

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+66 76 213 4859

[email protected]

Phuket, Thailand

Our Engagements

Three Ways We Work Together

Each engagement is scoped to a specific output. You arrive with a question about your business; you leave with a document that helps answer it.

Brand Positioning Workshop

A single-day working session for you and your leadership team. The consultant prepares tailored exercises, runs the session at your preferred location, and delivers a position statement and short narrative you can put to use straight away.

Tailored pre-session preparation
Facilitated working exercises
Written position summary document
One revision round included

฿11,400 Enquire

Customer Journey Mapping

A two-to-three week engagement building a written and visual map of how a typical customer moves through your business — from first awareness to ongoing relationship. Includes staff interviews, data review, and a clean deliverable identifying key touchpoints and friction areas.

Customer-facing staff interviews
Existing data review included
Annotated visual journey map
Friction and opportunity notes

฿17,500 Enquire

Service Design Working Sessions

Four facilitated sessions spread over six to eight weeks. Each session examines a different dimension of your service offering — scope, audience, delivery flow, supporting materials. The engagement closes with a composite document describing your service in full.

Four structured sessions
Written summary after each session
Team-based (3–10 participants)
Final composite service document

฿29,700 Enquire

Why Hexenmark

What Makes the Difference

Documents You Keep

Every engagement ends with a written deliverable. Not slides that gather dust — working documents you can hand to your team, your designer, or your next hire.

Team-Inclusive Process

Sessions are designed for your team to participate and make decisions. The consultant facilitates — your people shape the outcome.

Based in Phuket

Hexenmark is located on Phang Nga Road in Talat Yai. Engagements can be conducted at our office or at your preferred location across the island.

Scoped, Not Open-Ended

Each engagement has a defined scope, a clear output, and a fixed price. You know what you are paying for before the first meeting.

Straight Communication

Feedback and observations are shared plainly. There is no upselling, no scope creep, and no consultancy jargon without explanation.

Suitable for Mixed Industries

Hexenmark has worked with hospitality operators, retail brands, and professional service firms. The methodology adapts to your context.

Get Started

Is Now the Right Time to Work on Your Business?

Many Phuket businesses have a clear sense of what they do — but a less clear sense of how to describe it, or what the experience looks like for customers. That is precisely where Hexenmark is useful.

Book a Session +66 76 213 4859

Frequently Asked

Questions Before You Enquire

What size of business do you typically work with?

Most Hexenmark clients are small business owners or leadership teams of three to fifteen people. The engagements are designed to be actionable at that scale — no large project management infrastructure required.

Do sessions take place at your office or ours?

Either works. The brand positioning workshop and service design sessions can be held at your premises, at the Hexenmark office on Phang Nga Road, or at another agreed location in Phuket. Customer journey mapping fieldwork typically happens at your site.

How long does the process take from first contact to start?

After an initial conversation to confirm fit and scope, most engagements can start within one to two weeks. The brand positioning workshop can sometimes be scheduled within days if the calendar allows.

What do the prices shown include?

Each listed price covers the full engagement as described — preparation, sessions, written summaries, and the final deliverable. Travel within Phuket is included. There are no add-ons charged after the fact unless the scope changes at your request.

Will the documents be in Thai or English?

Deliverables are produced in English by default. If you need Thai-language versions or bilingual documents, that can be discussed and costed separately as part of the engagement brief.

Is the information we share kept confidential?

Yes. All business information, customer data, and internal documents shared during an engagement are treated as strictly confidential. A standard confidentiality agreement is included in the engagement letter.

Our Location

Find Us in Talat Yai, Phuket

64 Phang Nga Road, Talat Yai, Phuket 83000

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